Responsible Gaming

According to the Gambling and Lotteries Law, you have the right to request in writing form that you want to be banned from gambling, including interactive gambling, and participating in interactive lotteries in the Republic of Latvia by adding you to the self-exclusion list.

The minimum period of self-exclusion is 12 months starting from the day when the physical person is included in self-exclusion list.

To exclude yourself from gambling, you can write an application:

  • in any place where gambling is organized,
  • in the Lotteries and Gambling Supervisory Inspection,
  • remotely via electronic form, using electronic authentication (,
  • by using the Interactive Gambling Organizer's available link

Gambling can have a negative impact, which can turn into an irresistible and excessive desire to gamble and cause addiction.

Visiting a casino is an exciting change, a possibility to relax in a different environment. Unfortunately this does not apply to everybody: for some persons a pleasant pass-time can turn into overwhelming – compulsive gambling.

Most people play reasonably

Psychologists say that about 5 percent of the population has some kind of addiction. Among these five percent are also the compulsive gamblers – although far less than alcoholics, for example. Majority of gamblers visits casinos less than ten times a year and is able to fully control his/her gambling; the percentage of compulsive gamblers among the frequent visitors of casinos is according to different surveys 5-10 percents. 

Compulsive gambling is an illness

Compulsive gambling is an emotional illness, which can be diagnosed and treated. This illness has usually three phases – winning phase (1-3 years), in the second phase a gambler looses everything, loans money for winning back the money and loses also the loaned money. In the third phase 90% of the gamblers break the law in order to finance his/her passion. A compulsive gambler cannot be taken as an unmoral or stupid person who is not willing to stop – we are dealing with an unlucky person whose wish to gamble has become uncontrollable. 

A compulsive gambler lives for gambling

When a gambler becomes a compulsive gambler? Compulsive gambler’s private life suffers because of his/her gambling passion. In order to determine compulsive gambling, there exist simple tests evaluating the symptoms of compulsivity. An illness can be detected by the person’s inability to stop gambling; loaning money to finance gambling; viewing money not as a tool for living but for gambling; changes in gambler’s character; lying and secrecy; regretting gambling and being ashamed of gambling; risking with work, family, important relationship, etc. because of gambling. 

Are you addicted to gambling?

  • Do you often play longer than planned?
  • Have you ever gambled during working hours?
  • Do you feel the need to play back as soon as possible after losing?
  • Have you ever borrowed money or sold something to gamble?
  • Has your gambling addiction ever threatened your work, education or relationships with people close to you?
  • Have you ever played until you ran out of money?
  • If you win, will you continue to play to win even more?
  • Do you have gambling debts?
  • Have you ever played to win money to pay off your debts?
  • Have gambling caused your depression?

The more you answer “yes”, the more it is important to evaluate your playing habits.

Professional help

In order to avoid getting addicted to gambling, casinos recommend setting certain limits. If a person is already addicted a casino can help only those gamblers who wish to be helped – e.g. a Finnish gambler can write an application according to which he/she is not permitted to the casino’s premises. It is very difficult to get rid of the addiction and a compulsive gambler should look for specialists’ help: compulsive gambling is treated also by Estonian psychologists and psychiatrists. Support from family and friends is also very important because very often the compulsive gambler is too shy to turn for professional help. 

Prohibiting is not a solution

Experience shows that prohibiting gambling only deepens the compulsive gambling-related problems. Thus the idea of responsible gambling is promoted all over the world. Stress is laid on informing people about the dangers accompanying gambling, support groups (gamblers anonymous) for gamblers are created, organizations dealing with avoiding and decreasing the risks of gambling are founded. Majority of these organizations support legal gambling and try to offer the pleasure of gambling for a wide circle of people by carrying out informative and preventive work. 

Where to get help

State Narcology Agency
Department of Minnesota Programme
Phone: +371 67456900

Riga Centre for Prevention of Addictions
Phone: +371 67037313
Helpline: +371 67037333

Below is site list where you can find information regarding responsible gaming:

Setting limits

Profile -> Self limitations
Limits allow every player to set the maximum bet and total stakes per calendar day. 
Sometimes player emotions rule the clear mind and losing money can cause chasing the loss with higher bets. Such behavior often ends up with even bigger loss and disappointment in the game.
Player has always a possibility to change the limits, but it takes effect accordingly:

  • Changing the limit to more restrictive takes effect immediately
  • Changing the limit to less restrictive takes effect 7 days after the change.

You can self exclude yourself in two ways:

  • Open „Profile” section and choose „Self Exclusion” option.
  • Visit with identity documents Lotteries and gambling supervisory inspection in Riga, Stabu street 18 and submit written application to exclude participation in gambling in future. Lotteries and gambling supervisory inspection website